Template Designer

NN is a life insurance provider with big ambitions in Belgium. However different and unique people are, everyone strives for a long and happy life. We help people take care of what really matter to them.  As a life insurer, we protect our customers with strong product solutions. And we support everyone in Belgium in their pursuit of happiness. With 1.6 million unique clients, 600 happy staff and an annual turnover of 1 billion euro, we form part of a strong international group. So potential colleagues who want to have a positive impact on the lives of every one of our clients are particularly welcome at NN! 

What does your job as a Template Designer look like?

As a Template Designer within the Configuration Guild, you ensure the optimal adoption of the target system, Spectrum. Your work translates operational requirements into structured, maintainable, and scalable template solutions.

Your work as ensures that NN Belgium can adopt and optimize target systems efficiently, supporting business growth and customer satisfaction while minimizing the need for custom development.

These are your main responsibilities :

• Analysis of Local Business Needs:
  Identify and formalize operational requirements specific to the Belgian business unit, collaborating with internal stakeholders to ensure template solutions align with business objectives. You challenge requirements to make them fit the current implementation of our system, as far as possible. You review the content and make suggestions on how it can be aligned with already existing templates.

• Structuring Configuration Requests:
  Translate business needs into clear and structured documentation, on which the template design can be based.

• System Usage Optimization:
  Explore best practices and leverage existing system capabilities and existing template to optimize template usage, ensuring efficiency and compliance with NN Belgium’s standards.

• Collaboration with Business Units:
  Work closely with business teams and the IT Delivery Squad Inbound Outbound to validate configurations, support implementation, and maintain compliance with global and local standards.

• Documentation and Knowledge Transfer:
  Document implemented configurations and templates, ensuring effective knowledge transfer to end users and support teams.

• Template Development and Integration:
  Design, develop, and maintain templates for inbound and outbound customer communication, integrating with various systems and supporting the transition to unified tools.

• Incident Management and Continuous Improvement:
  Proactively detect and resolve issues, provide both temporary workarounds and structural solutions, and document procedures for future reference.

• Security and Compliance:
  Follow up on infrastructure and security tasks, including Life Cycle Management activities, to ensure all templates and configurations meet NN Belgium’s security standards.

This is how you fit perfectly into our team

• You have an experience in application development/template design, integration, and configuration management.

• You have a strong technical knowledge, including Windows development, security, and risk management.

• You have the ability to communicate clearly and adapt messaging for different audiences, including colleagues, management, and external partners.

• Quick learner, you are proactive in sharing knowledge and staying updated on industry trends.

• You are flexible and solution-oriented, able to manage incidents and think strategically for long-term improvements.

• You speak proficiency in English and Dutch or French.

• You have a strong understanding of security concepts and agile methodologies.

• You are a team player with a sense of ownership and a focus on business objectives.

• An experience in the life insurance sector is an asset.

• A knowledge of Engage One is a nice to have.

• Soft skills : assertiveness, positive attitude, mature, structured, rational, analytical mindset, efficient, accurate an meticulous, stress resistant, willingness to grow and develop

Who are we looking for?  

NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all! 

What you get with NN

Your attractive salary package is supplemented by some attractive fringe benefits such as

• group and hospitalisation insurance

• meal and eco-vouchers

• 20 holiday days and 12 days recovery time

To discover your talents, develop them further and build on your career, you will receive

• a diverse range of training courses

• a comprehensive onboarding

• workshops, coaching & well-being services

• opportunities for internal mobility

At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.

Do you see yourself working as a Template Designer ?

You are more than welcome!

Press “Apply now” at the top and make today your lucky day.