NN is a life insurance provider with big ambitions in Belgium. However different and unique people are, everyone strives for a long and happy life. We help people take care of what really matter to them. As a life insurer, we protect our customers with strong product solutions. And we support everyone in Belgium in their pursuit of happiness. With 1.6 million unique clients, 600 happy staff and an annual turnover of 1 billion euro, we form part of a strong international group. So potential colleagues who want to have a positive impact on the lives of every one of our clients are particularly welcome at NN!

What does your job as a Template Designer look like?

As a Template Designer within the Configuration Guild, you ensure the optimal adoption of the target system, Spectrum. Your work translates operational requirements into structured, maintainable, and scalable template solutions.

Your work as ensures that NN Belgium can adopt and optimize target systems efficiently, supporting business growth and customer satisfaction while minimizing the need for custom development.

These are your main responsibilities :

Analysis of Local Business Needs:
Identify and formalize operational requirements specific to the Belgian business unit, collaborating with internal stakeholders to ensure template solutions align with business objectives. You challenge requirements to make them fit the current implementation of our system, as far as possible. You review the content and make suggestions on how it can be aligned with already existing templates.
Structuring Configuration Requests:
Translate business needs into clear and structured documentation, on which the template design can be based.
System Usage Optimization:
Explore best practices and leverage existing system capabilities and existing template to optimize template usage, ensuring efficiency and compliance with NN Belgium’s standards.
Collaboration with Business Units:
Work closely with business teams and the IT Delivery Squad Inbound Outbound to validate configurations, support implementation, and maintain compliance with global and local standards.
Documentation and Knowledge Transfer:
Document implemented configurations and templates, ensuring effective knowledge transfer to end users and support teams.
Template Development and Integration:
Design, develop, and maintain templates for inbound and outbound customer communication, integrating with various systems and supporting the transition to unified tools.
Incident Management and Continuous Improvement:
Proactively detect and resolve issues, provide both temporary workarounds and structural solutions, and document procedures for future reference.
Security and Compliance:
Follow up on infrastructure and security tasks, including Life Cycle Management activities, to ensure all templates and configurations meet NN Belgium’s security standards.

This is how you fit perfectly into our team

You have an experience in application development/template design, integration, and configuration management.
You have a strong technical knowledge, including Windows development, security, and risk management.
You have the ability to communicate clearly and adapt messaging for different audiences, including colleagues, management, and external partners.
Quick learner, you are proactive in sharing knowledge and staying updated on industry trends.
You are flexible and solution-oriented, able to manage incidents and think strategically for long-term improvements.
You speak proficiency in English and Dutch or French.
You have a strong understanding of security concepts and agile methodologies.
You are a team player with a sense of ownership and a focus on business objectives.
An experience in the life insurance sector is an asset.
A knowledge of Engage One is a nice to have.
Soft skills : assertiveness, positive attitude, mature, structured, rational, analytical mindset, efficient, accurate an meticulous, stress resistant, willingness to grow and develop

Who are we looking for?

NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!

What you get with NN

Your attractive salary package is supplemented by some attractive fringe benefits such as

group and hospitalisation insurance
meal and eco-vouchers
20 holiday days and 12 days recovery time

To discover your talents, develop them further and build on your career, you will receive

a diverse range of training courses
a comprehensive onboarding
workshops, coaching & well-being services
opportunities for internal mobility

At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.

Do you see yourself working as a Template Designer ?

You are more than welcome!

Press “Apply now” at the top and make today your lucky day.

NN in Belgium
We are part of NN Group, an international insurer and asset manager. Our group operates in 11 countries and is in good financial health. With more than 600 employees, we contribute to the financial peace of mind of more than 1.2 million customers in Belgium today. We work on their behalf through our partner network of banks and brokers, a network that continues to grow.

Our values
At NN, we help people to take care of what matters most to them. We do this in a caring, transparent and committed way based on our core values of ‘Care, Clear, Commit’.

Your lifelong happiness
No matter how different and unique people may be, everyone strives to live a long and happy life. To help make this happen, we guide our customers in focusing on what they really care about in life. And, as insurers, we assist them by providing the financial protection they need at the times that matter to them.

D&I
At NN, we are committed to diversity and inclusion in the workplace. We are immensely proud that our enthusiastic ambassadors are eager to work on themes such as cultural diversity, gender equity and young professionals. Seeking to connect, learning from each other and inspiring one another is what we’re all about.

Voluntary work
Your lifelong happiness: that’s what we strive to achieve for our customers, partners, society and employees. As a company, we try to deliver on that promise through a range of different initiatives. With the ‘Happiness day’, our colleagues are able to volunteer for a good cause for up to two working days a year. This is how we increase our social impact together.

Template Designer

Template Designer

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