Cookie statement

To enable us to provide you with the best possible service, this website uses cookies. Below we explain how and why this happens.

What are cookies?

When you visit this website, we install cookies on your computer, tablet or telephone if your browser settings allow it. Cookies are small, simple text files that are used to recognise you on your next visit to the site. For example, cookies ensure that when you visit our website in the future you do not receive or have to enter the same information each time. Your settings and preferences are remembered, which makes any subsequent visit to the site easier. Using cookies, we are also able to tailor the information and offers on our website and – if you have given your permission – on third-party websites.

In this cookie statement, the term ‘cookies’ means more than just small text files and also includes all of the comparable technologies that we use to store or read data on your device, such as Javascript, tags, beacons, pixels or storage features, such as HTML5 LocalStorage.

What do we use cookies for?

Some cookies are required to ensure that the website works properly and in full. We always install these necessary cookies if your browser settings allow it. This also applies to Analytics cookies, AB test cookies and a number of Affiliate and Performance cookies. These cookies monitor the use of our website and help us to improve the site generally.

We also use what are known as ‘tracking’ cookies, which are designed to make the website easier to use and more personal. They are also used for advertising purposes. We only install tracking cookies if you have given us permission to do so. By clicking ‘On’to the relevant consent question, you give us your permission to install these cookies. We use them to obtain more information about our visitors and to create visitor profiles. Tracking cookies are also installed by third parties when you visit our website. NN works with external parties that use cookies that enable advertisements to be displayed that are tailored to your particular interests or to provide certain social media functionalities. You will find details of who installs cookies in addition to NN cookies and for what purpose in a summary featured elsewhere on this page. NN has no control over the way in which these third parties manage their cookies or over the use of the data collected. We recommend that you also read the privacy statement and cookie statement published by these third parties.

Refusing cookies

If you do not want to allow cookies, you can remove them manually via your Internet browser or have them deleted automatically when you finish a session online. You can also set your Internet browser in such a way that you receive a message when a cookie is being installed or to say that cookies cannot be installed. If you do that, then certain sections of the website may not work properly.

The following website tells you how to remove cookies from the most frequently used browsers:

Social media

Our website features videos from YouTube. These videos use pieces of YouTube code. This code installs cookies that can be used by YouTube. We have no control over any further use of the information collected by YouTube in this way. Read their privacy statement regularly to find out what they do with your (personal) data through the use of these cookies.

The Facebook, Twitter and LinkedIn buttons featured on our website do not contain any code from these companies. All the buttons do is provide a link to the sharing functionalities. When you log in to the channel in question, you can share our messages or pages directly. If you are not logged in, you can only share our messages after you have logged in.


When it comes to cookies, we make a distinction between the following categories.:


These cookies see to it that the website continues to operate properly from a technical point of view. They also save user preferences, such as your choice of language. You cannot reject this type of cookie.


These cookies provide an anonymous way of examining how visitors use our website. We use them to keep improving the website.


These cookies enable you to see messages that are relevant for you on external websites and channels, such as Instagram, Facebook, Twitter and YouTube.

NB: You can also see advertisements from NN when you refuse ‘Advertising & Social media’ cookies, only they will be less relevant because they will not be geared to your interests.

Cookies summary

The summary below shows you which cookies are used on An explanation is provided for each cookie, saying what its purpose is and the category the cookie falls into.

Provider Purpose Length of life* Category   Persistent Targeting Cookies Retargeting cookies are installed to make it possible to reach visitors again who have visited certain pages on our website via image or text advertisements on third-party websites. The Facebook pixel sees which products you view. That way, we can show you relevant ads on Facebook.
For the cookies and data that Facebook possibly collect, please see the Facebook data policy:
Session – 3 months Marketing & social media Cookies are installed to gain a better insight into the behaviour of the visitor on our website. Session Analytical Collects data about the user’s visits to the website, such as which pages are read. 2 years Analytical Registers a unique ID to update statistics of which YouTube videos the user has seen. A second cookie registers a unique ID on mobile devices to enable tracking based on a GPS location. A third cookie tries to estimate the bandwidth of users on pages with integrated YouTube videos. A permanent cookie saves the video player’s preferences when playing an embedded YouTube video. Session – 1 day – 179 days – Permanent  Advertising & social media
  * a number of providers install multiple cookies, often with differing lengths of service life.    

Got any questions?

If you have any questions about this statement or about the way we collect data, please contact our Data Protection Officer via for life insurance and pension products and via for indemnity policies.

The cookie statement may be modified from time to time to remain in line with new legislation or our updated operating methods. So please visit this page regularly.

Need to complain?

If you have a complaint about the way in which NN deals with your personal data, please contact us via for life insurance and pension products via for indemnity policies.

You can also lodge a complaint with the Data Protection Authority (